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Want to book but still have a few questions? We would be happy to help. Just call or send us an email, and our hotel team will get back to you as soon as possible.

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+43 5583 4264 info@hoteladler.at

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Booking information

Good to know! Familiarise yourself with our general information to ensure a seamless booking procedure.

Small children

not requiring meals or a separate bed, or occupying their own carry cot, stay free of charge.

Dogs are welcome

Dogs are welcome in our hotel. A supplementary daily cleaning charge of Euro 12.00 per day in the hotel rooms and Euro 30.00 in an apartment applies. Dogs are not permitted in the restaurant during breakfast or dinner.

Check in / Check out

The official check in time is from 16.00 on the day of arrival. Guests may of course check in before this time in the event of the rooms/apartments being ready earlier.
Guests are requested to vacate their rooms by 11.00 on the day of departure. 
Guests wishing to ski on the day of departure may leave their luggage with us, and the car may be left in the garage.

Booking

As soon as you make a booking by email (info@hoteladler.at), phone (+43/5583/4264) or fax (+43/5583/411266) you will receive a confirmation requesting you to pay a deposit by credit card or bank transfer. This deposit amounts to 20 - 50% of the cost of your stay, as governed by the conditions of cancellation.

Payment

is possible using cash, EC debit card, Visa or Mastercard. For a cost effective means of bank transfer to our account at the Raiba Lech, please quote the following details: IBAN: AT56 3744 9000 0101 3804 BIC: R V V G A T 2 B 4 4 9

Conditions of cancellation

For cancellations made up to 3 months before the arrival date we charge 20%, and for cancellations made between 3 and 1 months 50% of the cost of your stay. For cancellations made less than 1 month before the arrival date, or in the case of a premature departure, 80% of the cost of your stay is payable.

In all other cases your contract is subject to the applicable general conditions governing official Hotel Law, the latest version of which may be downloaded and printed out as AGBH 2006 PDF. Should you not already have travel insurance, we would strongly recommend you to take out a cancellation insurance policy at www.europaeische.at, for the unfortunate event of your having to cancel your holiday.

AGBH 2006

Snow book 2018

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